Important service update

Our standard service fee has temporarily changed from 20% to 23% to cover the anticipated UK–EU/Gibraltar transaction tax. Dabba Direct will absorb any additional costs until the final arrangements are implemented.

OUR SERVICE & PRICING

Shopping from the UK,
without the guesswork.

Dabba Direct purchases, imports and manages your order through to collection in Gibraltar—all through one clear, all-inclusive service.

Estimate your order

One transparent calculation

23% of the retailer goods value Subject to a minimum £10 service charge per retailer. Any UK delivery charged by the retailer is added at cost.

ORDER ESTIMATOR

See your estimated total before you order.

Enter the value of your goods and any UK delivery charged by each retailer. No parcel weights or measurements are needed.

This calculator provides an estimate based on the values entered. Your formal quotation will confirm the final amount before anything is purchased.

A SIMPLER WAY TO IMPORT

You can know the cost before we ever see the parcel.

With Dabba Direct, estimating your costs is straightforward. Our service calculation is based on the value of the goods you choose, so you can estimate your order before committing to the purchase.

Based on the value of your goods

Your estimate is calculated from what you are buying, not from the size of the parcel.

Know your cost before you order

Estimate your total before your purchase is even dispatched.

No weighing or measuring

You do not need parcel dimensions, weight or volumetric calculations.

One simple percentage calculation

A clear, transparent calculation with no complicated freight formulas.

FROM CLICK TO COLLECTION

One continuous service, from your choice to your collection.

You choose your products

Browse your favourite UK retailers and send us the products you would like to buy.

We review and quote

We check the retailer price, availability and UK delivery charge, then provide a clear quotation before anything is purchased.

We purchase

Once you approve and pay, we place the order with the original UK retailer on your behalf.

We transport and import

Your goods travel from the UK to Gibraltar while freight coordination, customs formalities and standard Gibraltar import duty are handled as part of the service.

We receive and prepare

Your order is received in Gibraltar, checked for visible transit issues and prepared for collection or local delivery where available.

Your order is complete

We let you know when your goods are ready. Our purchasing, shipping and import responsibility concludes once the order has been successfully collected or delivered.

WHAT THE SERVICE INCLUDES

Much more than moving a parcel.

Purchasing from UK retailers Payment and order administration UK to Gibraltar transport Standard Gibraltar import duty Customs coordination and documentation Receiving and handling in Gibraltar Order support until collection or delivery Help reconnecting you with the original retailer

OUR COMMITMENT

Clear service. Clear responsibility.

From the moment we purchase your goods until they are safely received in Gibraltar, we manage the purchasing, shipping and import process on your behalf.

Once your order has been successfully collected or delivered, product warranties, faults and after-sales support remain the responsibility of the original retailer or manufacturer. Dabba Direct is a purchasing and shipping service, not the seller or manufacturer of the product.

Where appropriate, we will help reconnect you with the original retailer and provide the order information needed for you to continue the matter directly with them.

GOOD TO KNOW

Straight answers before you order.

How is the Dabba Direct service calculated?

Our service is calculated at 23% of the retailer goods value, subject to a minimum £10 charge per retailer. Any UK delivery fee charged by the retailer is added separately at its stated cost.

Does the service include shipping and import duty?

Yes. The Dabba Direct service includes transport from the UK to Gibraltar, customs coordination and standard Gibraltar import duty.

Can I add several retailers to one estimate?

Yes. Add each retailer separately and the estimator will show both the individual totals and one grand total. The minimum service charge applies to each retailer purchase.

Why do you not charge by parcel weight?

Customers usually do not know the packaged weight or dimensions before ordering. Our value-based calculation lets you estimate the cost clearly before the goods arrive.

Does Dabba Direct provide product warranties?

No. Product warranties, manufacturing faults and after-sales support remain with the original retailer or manufacturer. We can help reconnect you with the retailer and provide relevant purchase details.

What if goods are damaged while being transported?

Visible transit damage should be reported to us immediately. Responsibility is considered according to the circumstances of the shipment and the applicable terms of service.

READY WHEN YOU ARE

Choose what you love.
We will handle what comes next.

Whether it is one item or an entire room, start with a clear estimate and place your order when you are ready.

Place an order