Privacy Policy
Last updated: 17 June 2026
Introduction
This Privacy Policy explains how Cast & Company Limited, trading as Dabba Direct collects, uses, stores and protects your personal information when you use our website, place an order, request a quotation, contact us, or use our purchasing, freight forwarding, shipping and delivery services.
Data Controller
Cast & Company Limited t/a Dabba Direct
Unit 18 New Harbours Yard
Gibraltar GX11 1AA
Email: info@dabbadirect.com
Telephone: +350 200 71076
Website: https://dabbadirect.com
Information We Collect
Depending on how you interact with us, we may collect your name, email address, telephone number, billing and delivery address, order details, product links, payment status, shipping information, customs declaration information and website usage data.
Payments
We accept payments by card, BACS bank transfer and cash. Card payments are processed securely through myPOS and SumUp. We do not store your full payment card details.
How We Use Your Information
- To purchase goods on your behalf
- To manage customer orders
- To arrange freight forwarding and delivery
- To prepare customs documentation
- To process and reconcile payments
- To provide customer support
- To comply with legal, tax and customs obligations
- To improve our website and services
Sharing Your Information
We may share your information with payment providers, banks, couriers, freight forwarders, customs authorities, government bodies, accountants, legal advisers, website hosting providers and other service providers where necessary to provide our services or comply with the law.
We do not sell your personal information to third parties.
International Transfers
Because Dabba Direct provides international shipping and purchasing services, your information may be transferred outside Gibraltar or the United Kingdom where necessary to fulfil orders, arrange shipments or comply with customs requirements.
Data Retention
We keep personal data only for as long as necessary. Order, financial and shipping records may normally be retained for up to 7 years where required for accounting, tax, customs or legal purposes.
Security
We use reasonable technical and organisational measures to protect your personal information, including secure website encryption, restricted access, password protection and secure hosting.
Cookies
Our website may use essential, preference and analytics cookies. You can control cookies through your browser settings.
Your Rights
Subject to applicable law, you may have the right to access, correct, delete, restrict or object to the processing of your personal data. You may also request a copy of your data or withdraw consent where processing is based on consent.
Marketing
We may occasionally send service updates or promotional information. You may opt out at any time by contacting us.
Children's Privacy
Our services are intended for individuals aged 18 and over. We do not knowingly collect personal information from children.
Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.
Contact Us
Cast & Company Limited t/a Dabba Direct
Unit 18 New Harbours Yard
Gibraltar GX11 1AA
Email: info@dabbadirect.com
Telephone: +350 200 71076