Dabba Direct provides a service consisting of purchasing goods on the customer’s behalf from third-party UK retailers and arranging shipment of those goods to Gibraltar.
Dabba Direct is not the seller, manufacturer, or distributor of the goods. Any contract for the sale of goods is formed directly between the customer and the third-party retailer.
By accessing the website, requesting a quotation, or placing an order, you agree to be bound by these Terms and our Privacy Policy.
We may revise these Terms from time to time. Continued use of the website or services constitutes acceptance of the updated Terms.
You are responsible for safeguarding login details. We are not responsible for unauthorised access caused by failure to protect credentials.
Where misuse of the website is reasonably suspected, we may suspend or refuse service.
A binding contract for services is formed once full payment has been received following an order quote.
By placing an order, you authorise Dabba Direct to purchase goods on your behalf.
By requesting immediate performance, you acknowledge that cancellation rights for services may be lost once goods are purchased.
Cancellations are not accepted after goods have been purchased on your behalf.
Services are intended for goods sourced from UK-based retailers. Non-UK sourcing may incur additional charges for which you are responsible.
Delivery timeframes are estimates only and not guaranteed. Delays may occur due to retailers, carriers, customs authorities, or events beyond our control.
You must collect goods within 72 hours of notification unless otherwise agreed. Storage fees may apply.
Dabba Direct is not responsible for loss or damage occurring after this period, except where caused by our negligence.
Any local delivery arrangements are made with third-party providers. Dabba Direct accepts no responsibility for their actions.
Prices are shown in GBP and include UK VAT where applicable. We cover Gibraltar import duties and declaration fees payable to Gibraltar authorities.
We may conduct identity verification checks for fraud prevention. These do not affect your credit rating.
Any statutory rights relating to goods apply against the original retailer.
Many UK retailers restrict or void warranties once goods are exported outside the UK. Dabba Direct accepts no responsibility for enforcing retailer warranties.
Dabba Direct accepts responsibility for loss or damage occurring during transit from the UK to Gibraltar and will provide an appropriate remedy.
We do not accept liability for damage arising solely from inherent fragility, unless caused by a failure to exercise reasonable care.
Any refunds received from retailers will be passed on to you once received.
We perform services with reasonable care and skill.
Nothing excludes liability for death or personal injury caused by negligence, fraud, or liabilities that cannot be excluded under law.
We are not liable for failure or delay caused by events beyond our reasonable control.
You may not assign your rights without our consent. We may assign obligations as part of normal business operations.
These Terms are governed by the laws of Gibraltar. The courts of Gibraltar have exclusive jurisdiction.